A brand new version of neck and shoulder massager with similar benefits and a more luxurious look. The PGG Neck & Shoulder EMS Massager is different from traditional neck massagers combined with MODERN ELECTRONIC TECHNOLOGY to simulate real human massage to help relieve neck soreness, improve sleep quality and promote blood circulation.
- Relieve neck pain and stiffness
- Cervical pain
- Body tension
- Improve sleep quality
- Promote blood circulation
3 MASSAGE MODES & HEAT
Neck massager has 3 deep massage modes, 15-step force adjustment and provides comfortable heat. Overheat protection device and 15-minute auto shut-off function to ensure safety.
LONG BATTERY LIFE:
The built-in 1600 mA/h rechargeable lithium battery of this massager with standard Micro USB connector effectively prevents overcharge and over-discharge and provide 2 hours use for once charge! Suitable for travel or home use.
- Colour: White/Pink/Dark Blue
- Size: 142*138*60mm/5.59*5.43*2.36"
- Material: ABS + 304 stainless steel
- Weight: 160g
- Charging mode: USB
- Voltage parameters: DC5V; 1A; 5W
- Built-in lithium battery capacity: 1600mA/h
- Duration: Massage 15 minutes a day for about 1 month.
- Mode: Acupuncture and moxibustion mode, massage mode and knocking mode
- 1 X Remote Neck Massager
- 1 X USB Charger Cable
- 1 X English User Manual
Due to high demands on this particular product the shipping will take 7-21 days to arrive!
Guaranteed refund for any logical reasons! *Plus Free Worldwide Shipping
The time for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality, check and packaging. All orders are usually sent to our manufacturer for dispatch within 24-48 hours after the order is placed and payment is received.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. It usually takes 10-20 Business Days for our products to arrive at the destination.
Depending on the volume of orders we receive, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice is the quality of our products.
Thanks for your patience and understanding.
** Some product might be shipped out separately and arrive at different times this is because we have warehouses in different locations. **
If you need to make changes to your order, please email us within 24 hours of placing your order and we will be happy to make the required changes. If your order has already been shipped we will not be able to change it, unfortunately. Please make sure to check you have selected the right size and colour to avoid disappointment.
What happens if my product is damaged upon arrival?:
All packages are insured, and we will send you a FREE replacement immediately!
Can I track my order?
Yes, we will send you a delivery tracking within 24 hours.
Delays in shipping and COVID-19 Statement:
We are taking all the CDC-recommended steps in our corporate office and manufacturing facilities. These include the option for many of our employees to work from home and continue to practice social distancing, and other best practices to help protect and support our production teams and you, our valued customers.
Our teams are working overtime to produce and ship the top-quality TEK-TECH MASSAGERS line of products to you, our customers around the world, as quickly as possible. You may experience delays due to the number of orders being processed and extended lead times for shipping so please allow 2-3 weeks for orders to be shipped during this extraordinary time.
Thank you in advance—not only for your loyalty to TEK-TECH MASSAGERS but for your patience! The staff at TEK-TECH MASSAGERS are with you and your family and hope that our products offer you some comfort and support as we take on this challenge together.
If you have any other questions, you may send us an email at email@example.com and one of our team members will be happy to help you.
Our policy lasts 30 days.* If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
-- Any item not in its original condition is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to PO BOX 35-61 COFFS HARBOUR NSW AUSTRALIA.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should send us an e-mail about your return process. Please send an e-mail to firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
*We do not exchange or refund massage products and pillows for change of mind, we just accept refund due to the fault of goods.
Thanks for choosing to shop with us.